GlobalLogic, in partnership with FT Longitude, released a report highlighting the state of digital transformation in the financial services sector. The study surveyed 750 senior business leaders and found that 80% of firms risk declining business performance despite heavy tech investment. Fragmented execution, siloed teams, and limited integration of AI and other emerging technologies are preventing organizations from capturing full business value.
Key findings include slow enterprise-wide adoption of Generative AI, limited cross-functional collaboration in product and technology development, and minimal advancement of new business models. Only 20% of firms are actively exploring advanced models to enhance revenue and customer engagement. The report notes that firms struggling with digital transformation often lack alignment between technology, product, and compliance teams, while those excelling strategically integrate these functions to drive measurable impact.
Leaders in the industry, representing 38% of respondents, distinguish themselves by sustaining long-term innovation investments, embedding adaptability into their operations, and prioritizing AI ethics and regulatory agility. These firms are better positioned to scale AI solutions, manage compliance, and innovate business models while maintaining organizational trust and operational resilience.
The report recommends that financial services firms build unified strategies, scale investments thoughtfully, leverage AI for compliance, and continuously adapt to drive sustainable growth.
The full report can be downloaded here.
Leave a comment