Position: Business Operation Specialist
Location: Mumbai, Maharashtra, India
Company: Samsung India
Type: Full time
Work Mode: On site
Samsung India is hiring a Business Operation Specialist for the CTV division. This role focuses on sales operations process management commercial strategy and automation across digital advertising and Smart TV partnerships.
Key Responsibilities:
- Develop and enforce sales operations processes policies and workflows
- Maintain technical and business documentation including SOPs and network diagrams
- Support ad vendor onboarding documentation and compliance
- Ensure alignment with legal privacy and global policies
- Manage and optimize tools such as Salesforce Operative and JIRA
- Support automation initiatives and process improvements
- Develop GTM pricing and SOP strategy for products and verticals
- Review and set up commercial deal terms and conditions
- Coordinate content partner deal reviews
- Identify cost saving and revenue growth opportunities
- Create and maintain business reports and dashboards
- Drive analytics automation and support UAT for insights projects
Required Qualifications:
- MBA in Finance or CA qualification
- Experience in digital ad tech marketing agencies or OTT industry preferred
- Strong understanding of digital media advertising and consumer electronics
- Experience in business analysis and commercial operations
- Strong problem solving and critical thinking skills
- Proficiency in Excel PowerPoint and Salesforce
- Strong communication and stakeholder management skills
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