Position: Store Manager – Consumer Electronics Store
Company: Reliance Retail
Location: Brahmapur, Odisha
Job Type: Full-time, On-site
Role Overview:
- Manage overall store operations and profitability (P&L)
- Drive sales and meet business targets
- Ensure high-quality customer service and satisfaction
- Lead, motivate, and retain store staff
- Maintain adherence to company norms and standards
Key Responsibilities:
- Set and achieve store sales plans aligned with business goals
- Manage gross margins, inventory, brand mix, and discounts
- Monitor product quality, productivity, and service standards
- Recommend merchandise mix and manage in-store displays
- Handle customer queries and ensure issue resolution
- Optimize costs and control shrinkage
- Conduct local events and marketing promotions
- Develop and train store staff for performance improvement
- Ensure statutory and financial compliance
Requirements:
- Graduate or Postgraduate degree
- Experience in retail operations, preferably in consumer electronics
- Strong leadership and analytical skills
- Good communication and problem-solving abilities
- Ability to manage a team and drive results
Core Skills:
- Retail operations management
- Financial and business acumen
- Customer service orientation
- People management and teamwork
- Decision-making and planning
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