Home Industry Amazon Business Expands AI Offerings to Enhance Procurement and Operational Efficiency
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Amazon Business Expands AI Offerings to Enhance Procurement and Operational Efficiency

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On November 12, 2025, Amazon Business announced a new generation of AI-powered tools designed to improve purchasing efficiency and decision-making for organizations of all sizes. The updates include the Amazon Business Assistant, an AI-enabled feature that provides interactive guidance, purchase insights, and account management support to simplify business buying. Business Prime members in the U.S. will soon gain access to Savings Insights, a dashboard highlighting potential cost savings, and Spend Anomaly Monitoring, which identifies irregular purchasing trends to improve oversight.

In collaboration with AWS and Deloitte, Amazon Business also introduced two AI-based solutions for the industrial and energy sectors. These tools leverage Amazon Bedrock and Amazon SageMaker to anticipate supply chain issues and improve grid reliability through predictive analytics and intelligent automation. The solutions aim to help businesses shift from reactive problem-solving to proactive planning. Together, these initiatives reflect Amazon Business’s continued focus on integrating AI into procurement processes, enabling smarter, data-driven purchasing across industries.

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