Position: Team Leader
Location: Bilaspur, Chhattisgarh, India
Company: Xiaomi
Type: Full time
Work Mode: On site
Xiaomi India is hiring a Team Leader to manage team operations and drive performance. The role focuses on team supervision service quality and achieving operational targets.
Key Responsibilities:
- Lead and manage team to achieve operational goals
- Coordinate daily activities and ensure smooth operations
- Monitor team KPIs and track performance
- Handle complex customer queries and escalations
- Identify issues and implement solutions
- Report progress and updates to management
- Mentor and develop team members
- Build a positive and collaborative team culture
Required Qualifications:
- Experience in team management and leadership
- Strong communication and reporting skills
- Good problem solving and decision making ability
- Strong time management and organizational skills
- Analytical mindset for performance tracking
- Experience in mentoring and people development
- Bachelor’s degree in Business Operations or related field preferred
Preferred Skills:
- Experience in retail sales or consumer electronics
- Understanding of operations and customer service processes
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